Privacy Policy
1. Introduction
This Privacy Policy outlines how Draycott Browne Solicitors ("we", "our", or "us") collects, uses, and protects any personal information that you provide when using our website: https://www.draycottbrowne.co.uk/.
We are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
Draycott Browne Limited
12 Oxford Court, Manchester, M2 3WQ
enquiries@draycottbrowne.co.uk 0161 228 2244
3. What Information We Collect
We may collect and process the following types of personal data:
- Name and contact details (such as your email address, phone number, and postal address)
- Information you provide via our contact or enquiry forms
- Details of your legal enquiry or case
- IP address, browser type, and device information
- Information from cookies and analytics tools (see section 9).
4. How We Use Your Information
We process your personal data for the following purposes:
- To respond to your enquiries
- To provide legal services to you or your organisation
- For internal record keeping and compliance
- To improve our website and services
- To comply with legal and regulatory obligations
5. Lawful Basis for Processing
We rely on one or more of the following lawful bases to process your personal data:
- Your consent (where applicable)
- The performance of a contract with you or to take steps at your request before entering into a contract
- Compliance with legal obligations
- Our legitimate interests, provided these do not override your rights and freedoms
6. Sharing Your Information
We may share your personal data with:
- Our employees, consultants, and legal professionals
- Third-party service providers such as IT and cloud storage providers
- Professional advisers including barristers, experts, or co-counsel
- Regulatory bodies, courts, or law enforcement agencies where required
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
7. International Data Transfers
Some of our service providers may process your personal data outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO) or other lawful transfer mechanisms.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, or professional obligations.
Enquiry data is kept for 6 months, client files for 7 years, accounts information for 6 years.
9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyse site traffic.
You can control cookie settings via your browser or our cookie banner.
10. Your Data Protection Rights
You have the following rights under the UK GDPR:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request erasure of your data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
To exercise any of your rights, please contact us at:
enquiries@draycottbrowne.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk
11. Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard the personal data we collect.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the effective date below.
Effective Date: 6th May 2025